Nokia takes care of Lumia 900 customers

Nokia has issued a statement on its blog discussing a now known problem with the Windows Phone, the Lumia 900. Though the phone won best of CES where it was introduced, a software issue has been identified since its release on Sunday.

However, soon after this flagship device began selling, we identified a software issue. In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity. This issue is purely in the phone software, and is not related to either phone hardware or the network itself. As a proactive and prudent measure, we decided to take immediate action. We have identified the issue, and have developed a solution.

Taking care of the customers, Nokia is allowing customers to either swap their device for an updated one or update the phone via the Zune software.

We apologize for any inconvenience this may have caused. As a gesture of good will, every individual who has already purchased a Nokia Lumia 900 — or who will purchase one between now and April 21st – will receive a $100 credit to their AT&T bill from Nokia.

Retailing from AT&T at $99.99, you actually profit a penny now if you pick this phone up before April 21st.



Categories : Hardware
Posted by Jason Hamilton | April 11, 2012  |  No Comment

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